Tion Wilkins Insurance Services ("we," "us," or "our") does NOT share customer opt-in information, including phone numbers, consent records, or SMS opt-in data, with any affiliates or third parties for marketing, promotional, or unrelated purposes.

All SMS opt-in data and consent records are kept strictly confidential and used only for providing our direct insurance services and communication.

Information We Collect

Personal Information:

Name

Email address

Phone number

Physical address

Insurance inquiry details and quote requests

SMS/email opt-in consent records and timestamps

Non-Personal Information:

IP address

Browser type and device information

Website usage behavior and analytics

Cookies and tracking data

Customer Communication Data:

Consultation requests and inquiry records

Insurance preferences and service needs

Communication history and feedback

How We Use Your Information

We use your information to:

Provide insurance consultation and services

Respond to inquiries and requests

Schedule appointments and consultations

Send service-related updates and reminders

Improve website performance and user experience

Ensure security and prevent fraudulent activity

Maintain SMS and communication consent records

SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive messages from Tion Wilkins Insurance Services, including appointment reminders, updates, and important notifications.

Opt-In & Consent:

Users only receive SMS after explicit consent

Consent is collected via web forms with checkbox approval

All opt-in actions are time-stamped and securely stored

We comply with TCPA and all applicable regulations

Opt-Out Instructions:

Reply “STOP” to cancel SMS at any time

You will receive a final confirmation message

No further messages will be sent unless you re-opt in

Message Frequency & Content:

Message frequency varies based on user interaction

Messages are service-related and/or promotional (only with consent)

Help & Support:

Reply “HELP” for assistance

Phone: +1 443-794-6787

Email: [email protected]

Carrier Information:

Message and data rates may apply

Carriers are not responsible for delayed or undelivered messages

Supported by major U.S. mobile networks

SMS Data Protection Statement:

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes

Data is only shared with essential service providers (CRM, SMS delivery systems, scheduling tools)

SMS opt-in data and consent records are never sold, rented, or shared

Information Sharing & Disclosure

We do not sell or trade personal information.

We may share limited data only with:

Service Providers:

CRM systems

SMS delivery platforms

Appointment scheduling tools

Payment processors (if applicable)

All third-party providers are required to maintain strict data protection standards.

Legal Requirements:

We may disclose information if required by law, legal process, or to:

Protect rights and safety

Prevent fraud or abuse

Business Transfers:

In case of merger, acquisition, or restructuring, user data remains protected under this policy.

Data Security

We use industry-standard security practices including:

Data encryption

Secure access controls

System monitoring and audits

Staff privacy training

Backup and recovery systems

However, no system is completely 100% secure.

Cookies & Tracking Technologies

We use cookies to:

Improve website performance

Analyze user behavior

Remember user preferences

Enhance overall user experience

You may disable cookies through your browser settings.

Your Rights & Choices

You have the right to:

Access or update your personal data

Request deletion of your information

Opt out of SMS by replying “STOP”

Unsubscribe from email communications

Withdraw consent at any time

Request details on how your data is used

Third-Party Links

We are not responsible for third-party websites linked on our platform. Please review their privacy policies separately.

Website & Booking Links

Website: https://tion.nativelifecrm.com/

Booking Page: https://tion.nativelifecrm.com/booking-7494

Terms & Conditions: https://tion.nativelifecrm.com/terms--conditions-4542

Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted with a revised “Effective Date.”

Contact Us

Tion Wilkins Insurance Services
Phone: +1 443-794-6787
Email: [email protected]
Address: 1405 Hadwick Dr Apt J, Essex, Maryland 21221, United States
By using our website and services, you consent to this Privacy Policy.